American Higher Ed. Inc. by Richard Ruch
March 17, 2008
Just finished reading Mr. Ruch’s comparative investigation of for-profits, privates and non-profits. While it was published in 2001, I still found it informative, particularly the chapter on “Lessons for the For-Profit Side.” His main points are still relevant:
- Responding to market forces
- Adapting the organizational structure
- Redefining shared governance
- Developing a strong customer orientation
